Custom Installation - Looking after the client
What steps are involved in a Custom Installation?
Custom installations can vary enormously in both scope and size, but if you follow the 10 step process listed below the outcome will meet and often exceed your expectations.
Step 1 - Choosing your Electronics Systems Contractor
This will be the most important decision that you will make during this process.
A well thought out and designed system is a joy to use, it will add value to both your lifestyle and to your home. On the other hand a poorly designed and implemented system can become a nightmare.
It is essential that you have the confidence in the company you choose to have the expertise to make the correct recommendations of the technology that would best serve your needs. They must be able to demonstrate the ability to integrate and install this technology. It is important that they have regular exposure to new and emerging products and technologies.
Past experience has shown that without extensive training the majority of related industry members (builders, electricians, security installers etc) do not have the knowledge necessary to design, install and commission most home electronic systems. (CinemaKing employs a number of custom installers and electricians who have undertaken considerable training).
Step 2 - Client Consultation
We meet with you, and if applicable other interested parties (e.g. architect, interior designer). At this time we can gauge your requirements and expectations, and you will have the opportunity to research both the products and the solutions that we have to offer.
Step 3 - Site Visit
If you are in the process of renovating or if the home is in an advanced state of construction we will then arrange to visit your site.
Step 4 - The Proposal
Armed with the site report and with the feedback you provided at the initial meeting/s the system designer involved will draft up a proposal.
Step 5 - Your Feedback
You provide feedback on the proposal, and any changes that you feel are necessary are then addressed and included.
Step 6 - Project Documentation
Once the quote is accepted it is then forwarded to our draftsman who will do two sets of drawings, the first is the interconnection schematic showing all cables connecting the individual components. The second is the wiring schematic for the various rooms (speaker cable and gauges required, networking cable etc). This process is yet another safeguard ensuring that the system design is 100% correct, but more importantly it takes any guesswork out of the installation once our installers are on site. If the pre-wire is being handled by another party, e.g. your on-site electricians, this schematic will then be handed over to them.
From this stage the project is passed over to a project manager who will ensure the smooth running of the installation. While the initial system designer is still very involved in the project most of your day-to-day contact will be with the assigned project manager from this time.
Step 7 - Pre-wire
This involves running all necessary cables, and takes place early in the building process – roughly at the same time that the electricians are running their cables.
Step 8 - Fit-off
This stage involves the installation of all the wall-plates plus the in-ceiling or in-wall speakers.
Step 9 - Installation of the System
Once all of your cabinets have been installed, and the various trades have left site we will install and connect the system.
Step 10 - Training and Hand-over
We will walk you through the operation of the system. Provide any operational documentation if it is required. Connect your music services, hand you the controller and leave you to party.
